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Jul 10, 2017 · Ensure common FTP ports such as 21 and 22 are open for connections and that the FileZilla application “filezilla.exe” is not being blocked. Use an FTP Hostname Prefix. If you use services like SiteLock or Sucuri proxy/firewall for your site, you may need to add ftp. before your FTP hostname in FileZilla for the connection to succeed.